Get in touch
Questions about an order, delivery or a strain? Message us on WhatsApp for the quickest reply, or call, email or pop into our De Waterkant store.
+27 71 106 8267
Order help, delivery updates and strain advice, straight from our team.
Chat on WhatsApp021 013 7801
Ring the De Waterkant store during opening hours for anything that needs a quick chat.
Call us[email protected]
Feedback, partnerships and anything that needs more detail.
Email usWe are on hand Monday to Saturday from 08:00 to 22:00, and Sunday from 08:00 to 16:00.
Find an answer fast
Where is my order?
WhatsApp us your order number and we will check on it right away. Message us
Delivery times and areas
Under 45 minutes across the inner city and Atlantic Seaboard, same day across Greater Cape Town, and two to three days nationwide. Delivery options
Visiting Cape Town?
Adults 18 and over can order with a passport and have it delivered to a hotel, guesthouse or Airbnb for use in private. Read the guide
Looking for a stockist?
Find Dixie Jane products near you with our store finder. Store finder
Dixie Jane, De Waterkant
Pop in: Dixie Jane at 40 Chiappini Street, De Waterkant is our café and wine bar, with good food, drinks and art, and a discreet place to collect your order.